Customizable self service client portal

Customizable self service client portal Customizable self service client portal

Threaded support tickets

Threaded support tickets Threaded support tickets

iPhone application

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Powerful live "as you type" search

Powerful live 'as you type' search Powerful live 'as you type' search

Help Desk Software

Thousands of businesses around
the world have already decided:
h2desk help desk software is the
perfect solution for providing
customer support to their clients

Learn more Free trial
Rich feature list From small businesses to larger corporations, our
help desk solution gives you the power and control you need to simplify communication with your clients - you'll save time and money
Host it yourself or leave it to us We offer both solutions. You can choose between our hosted IT help desk software and get instant access to your account or download the files and install support software on your own server with our two easy installation steps. Highly customizable Easily customize the look and feel of the help desk by editing style sheets and template files. Simple web based
access to the control panel, allowing quick and easy configuration of your customer support software
Various license types Our flexible licensing ensures you get the best fit to your needs, from a non-profit and educational institute, through small business to a large corporation
News & Special offers
Save time
Powerful built-in knowledge base system
allows your customers to find answers to
common problems. Configure automatic
responses, predefined replied and more
History and Statistics
Generate extensive statistics for
departments, users, peak usage times,
and more. Support tickets keep track of
customer issues in a threaded format
Get notified without a browser
The tray application just sits and waits
to notify you for new tickets. No need
to refresh the page - you'll get a message
like a notice from our it help desk
Wide browser support
Works well with all major browsers:
Firefox, Internet Explorer, Chrome,
Opera, Mobile browsers
on all operating systems
Integrate with 3rd party apps
Integrate with a customer base
of popular 3rd party applications:
phpBB, oscommerce, zen-cart,
magento and APIs for developers
Use it on your iPhone
Attention iPhone users!
h2desk help desk application
for iPhone - The easiest way to handle
your support on the road
Get it on AppStore