Great customer support made simple!

Quickly answer support tickets using predefined replies & self service knowledgebase

Manage Support Tickets

Create Knowledge Base

Convert support emails to tickets instantly with our help desk software
Keep track of customer issues in threaded form
Reply with predefined messages for frequently raised issues
Reply directly from your email
Easily generate searchable knowledge base articles
Provide a self-service client support portal
Create tutorials, manuals, troubleshooters and more
Support Sidebar (exclusive) on your website
Take The Tour
See Plans and Prices 30 day free trial, instant setup

We'll take care of the techie stuff

Get instant secure access to your own help desk running on our SSL servers or install the software on host it on your own server.

Ticket alerts without a browser

Our desktop tray help desk application instantly notifies you of new support tickets. No need to keep your browser open!

Highly customizable

Customer support software with full access to our stylesheets so your customers feel right at home with the design.

Developers - use our API

Use the powerful functions of our Application Programmers Interface to build new applications for h2desk, including new clients and specialized User Interface features.

About Us

h2desk.com is part of Innovative Cyber Solutions, Inc. Our mission is to deliver innovative value-based software applications to help you stay focused on your core business.    More

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