Great customer support made simple!

Quickly answer support tickets using predefined replies & self service knowledgebase

Manage Support Tickets

Create Knowledge Base

Convert support emails to tickets instantly with our help desk software
Keep track of customer issues threaded form
Reply with a predefined message for every frequently raised issue
Reply directly from your email
Easily generate searchable knowledge base articles
Provide self-service client support portal
Create tutorials, manuals, troubleshooters and more
Support Sidebar (exclusive) on your website
Take The Tour
See Plans and Prices 30 day free trial, instant setup

Host it yourself or leave it to us

Get instant access to your IT help desk software on our servers, or install the software on your own system.

Ticket alerts without a browser

Our desktop tray help desk application instantly notifies you of new support tickets. No need to keep your browser open!

Highly customizable

Brand h2desk customer support software with full access to our stylesheets, so your customers feel right at home with the design.

Developers - use our API

Use the powerful functions of our Application Programmers Interface to build new applications for h2desk, including new clients and specialized User Interface features.

About Us

h2desk.com is part of Innovative Cyber Solutions, Inc. Our mission is to deliver innovative value-based software applications to help you stay focused on your core business.    More
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