Get instant secure access to your own help desk running on our SSL servers or install the software on host it on your own server.
Ticket alerts without a browser
Our desktop tray help desk application instantly notifies you of new support tickets. No need to keep your browser open!
Customer support software with full access to our stylesheets so your customers feel right at home with the design.
Developers - use our API
Use the powerful functions of our Application Programmers Interface to build new applications for h2desk, including new clients and specialized User Interface features.
h2desk.com – An Excellent Online Help Desk Solution for Your Business
Have you considered the potential benefits of implementing IT help desk software or online help desk software for your business? Whether your business is large or small (or whether it’s small but you want it to read as larger online), if you’d like a solution that converts support emails into trackable and actionable tickets, h2desk.com has a great help desk solution for you. This online help desk software really delivers for your company, your team members, and for your customers, too.
What can the h2desk Help Desk Support Software Do?
H2desk can be used in a variety of ways, such as customer service software to log inquiries, as an IT help desk application to manage support tickets, and in a variety of other ways, too. Our online help desk software can:
Help you create a knowledge base to encourage self-serve options with customers,
Help you track service level agreement times,
Assign new tickets to your staff automatically,
And, it even offers scripted canned response capabilities for frequently raised issues or questions.
A Service Desk Software that Tracks Performance, too.
Not only can this tool help you take care of your customers’ requirements but it can help you track internal performance, too, to ensure you’re doing all you can to reward performers and to meet and exceed customer expectations. It helps your team members easily manage their workload, as well.
Regardless of why you are considering h2desk.com, we can help you determine if this is the solution to help you take your customer or IT helpdesk to the next level of success. We’re pretty sure it is! Want to learn more about how our customer helpdesk software can help you? Take a tour, sign up for a 30 day trial, or contact us through submitting a support ticket for more info.