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| Easy to install and use |
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Very easy to use and install, you can begin using it within minutes
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| Manage all your support from one place |
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All support options on one place - tickets, knowledgebase, troubleshooters, file library. Add custom modules such as forum and live chat
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| Use it on your server |
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Variety of licenses available to tailor the helpdesk to your needs
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| Customize look & feel |
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Easily customize the look and feel of the help desk by editing style sheets and template files. Edit all emails sent out by the help desk
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| Configuration |
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Simple web based access to the control panel, allowing quick and easy configuration of your system. Import emails from POP3 and IMAP mailboxes
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| History and statistics |
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Generate extensive statistics for departments, users, peak usage times, and more. Support tickets keep track of customer issues in a threaded format
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| Save time |
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Powerful built-in knowledge base system allows your customers to find answers to common problems. Configure automatic responses based on keywords and phrases. Predefined replied, troubleshooters and more
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| User management |
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User management system allows staff to create new customer and staff accounts, modify help desk permissions, and view user statistics
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all features  take the tour free trial |
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What is it? |
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Thousands of businesses around the world already decided: HdeskOnClick is the perfect solution for providing online support to their customers. From small businesses to larger corporations, HdeskOnClick gives you the power and control you need to simplify communication with your clients - you'll save time and money.
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Server Requirements |
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PHP 4 or later
MySQL 3.23 or later
ionCube encoder (included)
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