Support ticketsOrginize your support requests in ticket style. Turn emails to tickets and collaborate with other staff memebers. |
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Support Sidebar - place it on your websiteUse h2desk to place a custom support sidebar that gives your customers online help on every page of your Web site, including a knowledgebase, tutorials and quick support ticket feature. |
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Customizeable Customer Support PortalSet up an online customer support panel to allow access to knowledgebase, files, tutorials, links, news bulletins and to allow customers to access and manage their tickes. |
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iPhone appUse the iPhone application to provide customer support by on the go. |
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Easy content controlYou can control the content and presentation of tutorials and other materials using h2desk content control. |
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Customize everythingAll aspects of the look and feel of h2desk can be modified to fit the look and feel of your own application, with easy to use templates. |
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