Help Desk and Live Chat Software at affordable prices!

Setup in minutes. No obligation 30 day free trial.  See price comparison

Which software plan should I choose?

Plan selection should match the size of your support organization and the features you need to make your operation efficient. Cloud HD plans are easiest to use since they require no installation or maintenance on your part.

What do I get in the free trial period?

You'll get a fully working version of your choice including all ticketing system and knowledge base features. There is no difference between the free trial and the paid license except for the expiration date.

What about support & updates?

Our Cloud Hosted and Cloud Hosted Plus plans include full support and automatic version updates as long as your account is active.

Can I change a plan after I sign up?

Yes, you can upgrade, downgrade or cancel a hosted plan anytime you choose

Which payment methods do you take?

We accept all major credit cards (Visa, MasterCard, American Express, and Discover) and PayPal payments via our secure payment gateway

Do I get the source code?

Access to the HTML page templates is provided with all packages. This allows you to fully control page layout and design of the customer portal and ticketing system for a customized look and feel. However, the system files that use PHP code are encrypted and may not be edited.

Can I get my money back if I'm not happy?

Yes. Your complete satisfaction is important to us. If you are not satisfied with our software, just contact us within 30 days of the purchase date and we will issue a full refund.