2012 HDI Practices & Salary Report
This document is a reprint of the 2012 HDI Practices & Salary Report as published by HDI. HDI is widely recognized as the leading professional association and certification body for technical service and support professionals. Visit http://http://www.thinkhdi.com/ for more information.
It’s a pretty large report so it may take a few seconds to load. If you’d prefer to open it directly in your own browser, click the “View Fullscreen” link.
Re-published courtesy of H2Desk Help Desk Software.