Knowledge Base Software

Customer service solutions for self-service access to articles and tutorials

Easy to use Content Management

Our customer support software allows you to create and publish knowledge base articles, tutorials, and content with access via a dedicated customer portal.

knowledge base software

The easy-to-use customer service software is designed for non-technical users. Even if you've never used a content management system in the past, you'll easily and quickly create informative and colorful multi-media articles and tutorials with images, PDFs, and even embedded video. The intuitive browser-based system is easy to learn and simple to use.

A fully featured rich text editor allows you to easily create content and upload images and other content with a few click strokes. No extra modules to purchase. The knowledge base, tutorial, and file library modules are standard with all plan types and versions of our support software.

All content that's published using our knowledge base software can be marked as private and can be assigned to a specific user or all users within a company. So if you have special tutorials or files that should only be visible to certain users, you can simply mark them as private and no one else will be able to view them in the customer portal.

So start enjoying easy content control today with customer service solutions by H2Desk.

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