Professional business or fun informal look, your imagination is the only limit with our customizable customer portal and ticket system. Add your own custom company logo or change the theme and choose colors to match the look of your own site. No design or technical skills required with over a dozen built-in templates to choose from!
We understand that all companies are unique and have specific needs. So having flexibility with the support features you offer your customers is an important consideration when choosing a support ticket system. All of our modules can be easily enabled or disabled based on your specific requirements. With just a few clicks or keystrokes, you can easily add a knowledge base, tutorial, or file library. Not really what you need, well that's okay, too. You get to pick just the ones you want and keep the other ones hidden from view.
Built-in templates not what you need? Users with design and programming skills can dramatically modify the look and feel of the customer portal by editing the HTML source files and CSS stylesheets. Our customizable customer service software even includes a built-in editor included that allows you to make the changes online and revert back to the original design if the changes don't work well.
In some cases, it's important to make your support ticket system look like it's your own software suite. Well, we've got you covered. We offer a white label solution that allows you to completely remove the H2Desk branding. Your customers will think you have your own proprietary solution. Don't worry, it's our little secret!
Unlike some cookie cutter systems, our support ticket system is designed to deliver customer service solutions that meet your unique design needs.