Included with the help desk ticketing system are free mobile apps that enable you or your help desk agents to use an iPhone or Android smart phone to access the system and manage tickets while on the go. You'll be able to view and respond to all tickets and no one will ever never know that you're not in the office.
The mobile apps provide access to your Predefined (Canned) Replies, Knowledge Base articles, and File Library. You'll be able to respond to support tickets almost as if using the full browser-based version of our software.
Your customers will appreciate the improved service they receive and will be amazed that their issues are even resolved after hours. And you and your team will appreciate the freedom of not being tied to your desks.
It's like having an easy-to-use use ticketing system right in the palm of your hand.
So get going today with H2Desk and never miss another support call just because you're not at your office.