Customers prefer fast solutions and giving them access to knowledge base and tutorial libraries is an easy self-service solution that helps reduce inquiries to your helpdesk team. Creating articles and tutorials is easy with our rich text editor. You can insert images, format text, create tables, add background colors, and much more. The interface is easy to use and there's no need for HTML, special programming, or complicated software. It's as easy as using Microsoft Word or any standard text editing software.